Customer Reviews
See what our customers are saying about their experience with our garage door repair and installation services throughout Redding and the surrounding areas.
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Huimin Jin ★★★★★ a month ago
Last week, I accidentally damaged my garage door while driving, so I booked a repair appointment for today. Two repairmen … More fixed it very professionally in just over ten minutes, and they didn't even charge me, which surprised me. I'm so grateful! I'll definitely use your services for future garage door replacements, and I'll tell everyone I know you're the right choice. Thank you again! 🙏 -
cathleen barr ★★★★★ 3 weeks ago
We couldn’t be happier with our new garage doors—they look great and work perfectly. The whole experience was smooth from … More start to finish. Amy was friendly and responsive, Tyler was knowledgeable and easy to work with, and Frank did an excellent job on the installation. The team was professional, efficient, and a pleasure to work with. Highly recommend! -
Sonya Bell ★★★★★ 2 months ago
Outstanding Service from Shasta Garage Doors
I recently had my garage door repaired by Shasta Garage Doors, and I couldn’t … More be more pleased with the experience. From my first call to the completion of the repair, the entire process was handled with professionalism, efficiency, and genuine care.
Daniel, the technician, was exceptional — punctual, courteous, and very knowledgeable. He quickly identified the problem, explained my options clearly, and completed the repair with great attention to detail. My garage door now works better than it has in years, running smoothly and quietly.
What really stood out was Daniel’s professionalism and the pride he takes in his work. It’s clear that Shasta Garage Doors values both quality craftsmanship and customer satisfaction.
I truly appreciate the outstanding service and would gladly recommend Shasta Garage Doors and Daniel to anyone needing reliable, honest, and skilled garage door repair. -
Ryan Thompson ★★★★★ 2 months ago
I had an excellent experience with Shasta garage doors! From start to finish, the service was outstanding. When I called … More to schedule the repair, Amy was incredibly friendly and helpful—she took the time to explain my options, got me on the schedule quickly, and kept me updated every step of the way.
Alex, the technician, was just as great. He arrived on time, was very professional, and clearly knew what he was doing. He diagnosed the problem right away, explained everything in simple terms, and had my garage door working perfectly again in no time.
Both Amy and Alex were so nice and easy to work with—it’s rare to find that level of genuine customer care these days. I highly recommend Shasta garage doors to anyone who needs garage door repairs or maintenance. Fantastic service all around! -
Judy Evans ★★★★★ a month ago
It is hard to put into words how grateful I am to Nicki and Alex for their immediate help in my repair situation! It is rare … More these days to find the reception, understanding and compassion that Nicki extended to me over the phone. She is a blessing for sure! Alex was also friendly, professional and easy to work with. He is experienced and did a great job getting the repairs completed well and I am exceedingly thankful and grateful. Will be calling soon to purchase a new door and will of course call Sasta Garage Door for the replacement. Thank you Nicki and Alex! -
gabriela baughman ★★★★★ a month ago
Daniel was amazing! He helped make picking the perfect garage door out for the house, quick easy and stress-free. Upon completing … More installation, he noticed one of the panels was already dented and brought it to my attention. He took the necessary steps to have it replaced immediately, rather than waiting for me to find it later on. If I had to use one word to describe this company and its employees, it would be integrity! -
Dan Ryan ★★★★★ 7 months ago
We had Shasta Garage Doors install new garage doors for our home in Redding, and they did a fantastic job! The installation … More was smooth and professional, and we couldn’t be happier with the results. The new doors have completely upgraded the look of our home—we absolutely love how they turned out. Highly recommend them for quality work and great service! -
Kelly Matlin ★★★★★ 2 months ago
My garage door stopped closing properly over the weekend. I called Shasta Garage Doors Monday morning and they sent someone … More over the next day. The problem was immediately diagnosed and fixed within an hour. From start to finish everything was professional. the price was reasonable. I was instructed on what I could to do to maintain it. Thank you for your service! -
Chloe Moore ★★★★★ 2 months ago
Alex was absolutely incredible. We had an issue with a garage last night and he was here promptly at 9:30 am. Fixed the issue … More we had a found a few more issues that needed to be fixed asap from prior installation.
He was so thorough and priced so reasonably. The quality of work is outstanding. Thank you S0000 much, Alex. -
Amber Moore ★★★★★ a month ago
What a pleasant experience I had with Shasta garage doors. They reached out to me after hours. They sent their technician … More the next morning. He fixed my garage door in a very cost-effective way and was courteous and kind. Frank was the best and so is Tyler. -
Emma Ashbee ★★★★★ 2 months ago
We called Shasta Garage Doors in the morning to help fix an issue with our door and Alex came by that same afternoon. He … More came within the window of time they quoted and was super professional. He kept me updated throughout the process and made recommendations for improving and maintaining our garage door without being overly aggressive or just trying to upsell us. Thank you Alex! Will definitely reach out to them again. -
Terry Wilson ★★★★★ 2 months ago
I called late Friday afternoon because the spring on my garage door broke and by 9:30 on Saturday morning it was fixed!! … More Frank came out and did a wonderful job of getting a new spring up in record time. Frank was on time, friendly and professional.. I am totally happy with the service that Frank preformed and would be happy to recommend both Frank and Shasta Garage Doors to anyone who need help .. thank you Frank for a job well done and representing Shasta Garage Doors so well. -
Cathy Cole ★★★★★ 2 months ago
Shasta Garage Doors did a great job today. Alex has been our service person for a few years and he has never let us down. … More He shows up on time, diagnoses the problem and fixes whatever is wrong. This business responds to our messages and alerts us with estimated time arrivals. They have not let us down and I highly recommend them. They will fix your garage door issues at a reasonable price. -
Ronald Gillette ★★★★★ 2 months ago
Frank came out for the fairly simple repair of a cable that came unwound, but he noticed that we had the wrong springs on … More our garage door, which caused the cable to unwind in the first place. Very thankful he noticed this. Frank was able to fix everything on the spot. Very fast and professional. I would recommend this company. -
Jennifer Ogle ★★★★★ 8 months ago
Great friendly service. Super fast! Our garage door broke the other morning. Within 2 hrs, they were at our home to look … More over everything and figure out what was needed. They helped get my car out of the garage and had everything thing replaced/ fixed within a couple of days! We are super pleased with the work. -
Katherine Hartsell ★★★★★ 2 months ago
Daniel was an excellent service person! The response time was great from call to completed repairs was about two hours! … More He was kind, knowledgeable and a hard worker. I now have two very good working doors!!! -
Dave Schultz ★★★★★ 3 months ago
Great company! We have a few rentals plus family so we use them for multiple homes. Shasta Garage Doors always comes really … More quick after we call them and always does a superior job at the best price. -
Ken Papio ★★★★★ 2 months ago
Daniel and Nikki did a great job accommodating and making sure the garage doors were up to par with their standards. Nice … More and friendly. It’s also half the price of what most would be for some other companies in Redding. -
Regina Selig ★★★★★ 10 months ago
We had both our Garage and Shop doors installed by Shasta Garage Doors and they are BEAUTIFUL! Great customer service, friendly … More installers, just an all around great experience. Highly recommend Tyler and his Crew! -
Tyler Spence ★★★★★ 6 months ago
This company was amazing and Frank was awesome!! We had an issue with our garage door last Thursday evening. I called and … More they had a tech out first thing the next morning. Frank was incredibly knowledgeable, professional and eager to help us. We picked a design for a new garage door, and by Monday morning Frank had us fully taken care of with a new install. He showed us how we can take care of it for proper maintenance to save us money down the road, and made sure we were happy before he left. It’s rare these days we get companies to be so prompt with response, punctual and on time, and professional all the way around- but Shasta Garage Doors scored an A+ across all categories. Would recommend them to anyone -
A C ★★★★★ 3 months ago
Daniel did our spring replacement on a Saturday. Very nice, good work, efficient. Appreciate them being able to get to … More it so quickly. One of those things you dont Appreciate until it doesn't work! -
Jackie Savage ★★★★★ 6 months ago
The arm on my garage door broke and I couldn’t get my door unstuck or closed. Tyler came to the rescue at 9:00 at night on … More a Saturday to not only close my door, but he also fixed it for me. I so appreciate his service. I called another door service company who advertised being open 24 hours-NOT-before I called him and they do not do emergency service. Would have had an open garage door until an appointment could be made on Monday.
Shasta Garage Doors did amazing speedy repairs and upgraded my existing door! I highly recommend Tyler and his company. Thanks again. -
Ray Waltrip ★★★★★ 6 months ago
Had the amazing service from Shasta door company to install a new garage door the installer Daniel was amazing. Install … More the door no time at all. He was totally professional in doing his work. A big two thumbs up 👍 -
Andrew Cameron ★★★★★ 6 months ago
Our door fell off track plus some more issues. We called late at night and Jason was at our house the next morning. Extremely … More knowledgeable and professional. Would recommend them to anyone. Great prices and great attitude. Will happily use them in the future. -
Renee Darby ★★★★★ 6 months ago
I called yesterday and received service today. Frank was my technician and such a pleasant young man. He is very polite and … More knows what he is doing. Thank you so much for the excellent service. -
Kay Galyean ★★★★★ 11 months ago
Shasta Garage Doors and Repair did a great job installing our garage door! Frank was hard working and took the time to explain … More what he had done. It looks great and we would certainly recommend them! So nice to work with a company you can trust!!! 👍 -
Eileen Breedlove ★★★★★ 6 months ago
Alex was awesomeExplained exactly what needed to be fixed. Installed in a timely manner. Was great knowledgeable and professional … More had the motor fixed up and running. Great job
